Position summary

The Activities Coordinator is responsible for planning, developing, promoting, coordinating, and evaluating engaging programs, activities, outings, and special events that enhance the quality of life for residents. This role creates meaningful recreational, social, cultural, educational, and wellness opportunities that support residents' physical, emotional, cognitive, and social well-being while respecting their individual interests, abilities, and preferences. Working collaboratively with residents, staff, volunteers, and community partners, the Activities Coordinator fosters an inclusive, welcoming environment that encourages participation, independence, social connection, and a strong sense of community within the lodge.

This competition will remain open until a suitable candidate is found. This competition may be used to fill future vacancies with Meridian Housing Foundation, at the same or lower classification level.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Key responsibilities

Specific duties and responsibilities of this position shall include but not be limited to the following:

Resident Programs & Engagement

• ‍Recreation Programming: Develop, implement, and maintain a monthly recreation and events calendar. Plan a variety of recreational, educational, social, and wellness activities, including games, art, exercises, and entertainment, that meet the interests and abilities of residents. Adapt activities to accommodate varying levels of physical and cognitive ability. Encourage resident participation while promoting independence, inclusion, and choice. ‍
• Resident Support: Welcome and orient new residents to available recreation programs. Provide compassionate support and encouragement to residents during activities. Observe resident participation and communicate concerns or changes to the appropriate team members.
•  Community Building: Foster opportunities for residents to build friendships and remain socially connected. Promote an inclusive environment that values resident feedback and participation. Build positive relationships with residents' families, community organizations, schools, volunteers, and local businesses. Encourage community involvement through partnerships and intergenerational programming.
•  Resident Safety: Ensure activities are conducted in a safe, respectful, and inclusive environment. Follow infection prevention and control practices during recreation programming. Conduct risk assessments for outings and special events. ‍
• Resident Communications: Develop and distribute promotional materials for recreation programs and events.Collaborate with the Lodge Manager to create the resident newsletter. Promote upcoming activities through posters and other communication methods.
•  Event Coordination: Support the development of special events, seasonal celebrations, family gatherings, and fundraising activities with Lodge Manager. Plan and accompany residents on community outings, ensuring appropriate supervision and safety. Decorate the lodge for holidays, seasonal events, and special occasions.

Program Administration & Operations

• ‍Program Administration: Track resident attendance records and evaluate resident participation. Document relevant information in communication logs and required documentation. Monitor resident satisfaction with recreation and activity programs through surveys and feedback, and identify opportunities for continuous improvement. Support the development and review of recreation-related policies and procedures.
•  Budget & Resources: Monitor recreation supply inventory. Purchase recreation supplies within approved budget guidelines. Ensure activity equipment is maintained in a safe and organized manner. Manage the Resident Comfort Fund in accordance with organizational policies and procedures.‍
• Operational Support: Coordinate recreation programming with other departments. Perform additional administrative duties as assigned by the Lodge Manager.

Volunteer Coordination

• ‍Volunteer Support: Oversee the recruitment, orientation, and scheduling of volunteers. Oversee volunteers working resident activities. Foster positive working relationships between volunteers, residents, and staff. Provide guidance and supervision to volunteers participating in activities and events. Ensure volunteers understand their responsibilities and organizational expectations. ‍
• Volunteer Engagement: Recognize volunteer contributions and support volunteer retention. Facilitate effective communication between volunteers and staff.

Position summary

The Lodge Manager is responsible for overseeing the day-to-day management of one of Meridian Housing Foundation’s seniors lodges, ensuring a safe, supportive, and respectful environment for residents by overseeing daily internal operations, resident services, facility management, and supports staff supervision while maintaining compliance with organizational policies and applicable regulations. The Lodge Manager provides site leadership and is accountable for the effective delivery of lodge services, budget management, and operational performance. This role also supervises the Activities Coordinator, Assistant Lodge Manager, and Lodge Receptionist positions.

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Key responsibilities

Specific duties and responsibilities of this position shall include but not be limited to the following:

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Operational management

• General Operations: Oversee daily lodge operations to ensure efficient and effective service delivery. Ensures compliance with all applicable regulations, policies, and standards. Monitors vacancies and works collaboratively with the housing department to support resident retention initiatives.
• Health & Safety: Ensure health and safety programs, including regular inspections and incident reporting are being completed. Maintain a safe environment for residents, staff, and visitors. Monitor and address workplace hazards in a timely manner.
• Outbreak Management & Infection Control: Manage outbreak preparedness and response, including infection prevention and control measures. Coordinate flu shot and vaccination clinics for residents and staff. Ensure timely outbreak reporting and communication with appropriate stakeholders and management. Implement and monitor infection control protocols and staff training.
• Facilities & Support Services: Coordinate building maintenance, recreation services, housekeeping, and food services to ensure quality standards. Address maintenance issues and ensure timely repairs. Oversee contracted services as required.
• Staff Management Support: Support onboarding and retention strategies. Ensure adequate staffing and training of lodge staff in collaboration with Assistant Lodge Manager, Chef, and Director of Operations. Provide coaching, performance management, and ongoing support. Conduct regular evaluations and address performance concerns. Identify training and professional development opportunities. Foster a positive, respectful, and collaborative workplace culture. Promote teamwork, accountability, and staff engagement. Support employee well-being and morale.
• Community outreach: Develop and maintain positive relationships with residents’ families, Home Care staff, relevant community service providers, volunteers, vendors, contractors and other stakeholders.
• Administrative tasks: Completes operational reports, occupancy tracking, and incident documentation.
• Emergency Preparedness: Ensure emergency preparedness plans are in place, up to date, and regularly reviewed. Conduct drills and training for staff on emergency procedures. Coordinate response to emergencies to ensure resident and staff safety.

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Resident services

• Resident Experience & Environment: Promote a safe, respectful, and inclusive living environment. Ensure residents’ rights, dignity, and privacy are upheld. Foster a sense of community within the lodge. Organize and host Resident Council meetings with the Activities Coordinator, ensures minutes are taken, and follow through occurs on actions that are identified.
• Resident Support & Engagement: Support resident well-being through programs, services, and community engagement. Coordinate services to meet changing resident needs. Maintains positive relationships with local service providers, healthcare partners, volunteer groups, community organizations, and external stakeholders to enhance resident services and community engagement opportunities.
• Communication & Issue Resolution: Address resident concerns, complaints, and feedback in a timely and professional manner. Escalates concerns to the Director of Operations. Communicate effectively with residents and their families. Maintain open and transparent communication channels. Support residents and families during transitions to ensure a smooth experience.

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Resource allocation

• Procurement & Inventory: Manage inventory and supplies and get approval for purchases when inventory is low. Oversee vendor relationships and purchasing processes.
• Occupancy & Administration: Maintain accurate administrative and financial records. Prepare reports for leadership and regulatory requirements.
• Resource Planning & Allocation: Ensure resources are allocated to support quality resident care and operations. Balance staffing, supplies, and services to meet operational needs. Works with the Director of Operations to develop the lodge services budget.

Specific duties and responsibilities of this position shall include but not be limited to the following:

Strategic Leadership:

• Strategic Planning: Lead the development, implementation, monitoring, and evaluation of organizational, operational, and strategic plans aligned with the organization's purpose and long-term objectives. Lead and support the implementation of strategic initiatives that enhance operational effectiveness, organizational sustainability, and service delivery outcomes. Collaborate with senior leadership to identify emerging opportunities, operational priorities, and organizational risks.
• Board & Executive Relations: Work closely with the Chief Executive Officer (CEO), senior leadership, and the Board of Directors to support strategic decision-making and organizational governance. Prepare and present reports, operational updates, strategic recommendations, and performance data to the CEO and Board as required. Will be acting CEO during absences.
• Compliance & Risk Management: Ensure organizational compliance with all applicable legal, regulatory, financial, and provincial requirements, as well as organizational policies and standards. Proactively identify, assess, and mitigate operational and organizational risks related to housing and lodge operations as well as service delivery. Implement and monitor policies, procedures, and internal controls approved by the CEO and applicable regulatory or legislative authorities.

Financial Oversight:

• Budget Oversight: Develop, manage, and monitor operational department budgets to ensure financial sustainability, accountability, and alignment with current and projected organizational growth. Review departmental revenues and expenditures on a monthly basis and implement corrective actions as required to maintain fiscal performance. Identify and implement cost-effective operational strategies that enhance service delivery while maximizing organizational resources. Participate in the development of the budget for employee wages with CEO and Director of Finance.
• Fundraising, Grants & Resource Development: Provide oversight and strategic direction to the Program Manager to support organizational fundraising and resource development initiatives including grants, loans, donations, charitable contributions, sponsorships, and private-sector investments to support housing development and operational initiatives. Support the development of funding proposals, partnership opportunities, and stakeholder relationships that advance organizational sustainability and growth.
• Financial Reporting & Compliance: Ensure accuracy, transparency, and accountability in financial reporting in accordance with organizational policies, industry standards, and regulatory requirements. Collaborate with senior leadership teams to support financial planning, forecasting, reporting, and audit processes. Monitor financial risks and ensure appropriate internal controls and reporting practices are maintained.

Organizational Oversight:

• Operational Management: Identify operational gaps and opportunities across core business processes, systems, programs, services, and facilities. Lead the planning, development, implementation, evaluation, and continuous improvement of operational programs and service delivery models. Ensure operational effectiveness, scalability, and alignment with organizational objectives and strategic priorities. Collaborate with the Program Manager to ensure program delivery needs are met for all departments.
• Performance Monitoring & Compliance: Develop and implement performance metrics and KPIs to evaluate operational and housing service delivery effectiveness. Analyze operational performance data to improve productivity, optimize resources, and reduce costs while maintaining service quality. Ensure compliance with organizational policies, industry standards, applicable legislation, and provincial regulatory requirements. Monitor operational risks and implement corrective actions and quality assurance measures as required.
• Process Improvement & Strategic Operations: Lead the development and implementation of operational strategies that support organizational growth and long-term sustainability. Develop, implement, and maintain operational policies, procedures, and best practices to support consistent and effective operations.
• Staff Leadership: Provide leadership, mentorship, and performance management to direct reports and operational teams.  Foster a culture of accountability, collaboration, continuous learning, and high performance. Support workforce planning, staff development, succession planning, and employee engagement initiatives.

Stakeholder Engagement:

• Community Engagement: Develop and maintain strong relationships with residents, community partners, government agencies, service providers, and other key stakeholders to support organizational objectives and community well-being. Represent the organization at community meetings, networking events, public forums, and stakeholder consultations. Foster partnerships that enhance service delivery, housing initiatives, and organizational visibility within the community.
• Public Relations & Communications: Support and promote a positive public image of the organization through effective communication, stakeholder engagement, and public relations initiatives. Collaborate with the CEO and leadership team on public communications, media responses, presentations, and community outreach strategies. Review organizational communications, reports, promotional materials, and public-facing content to ensure consistency and professionalism. Provides strategic oversight for organizational branding, marketing initiatives, public relations, community outreach, digital communications, and stakeholder engagement activities. Ensures consistent messaging and promotes awareness of organizational programs, services, housing opportunities, and community impact.
• Advocacy & Stakeholder Relations: Advocate for organizational priorities and housing initiatives with community partners, funding agencies, and government stakeholders.  Build and maintain productive relationships with external stakeholders to support organizational growth, funding opportunities, and strategic initiatives. Promote Meridian housing Foundations purpose and services through ongoing engagement and relationship-building activities.

Position Summary:

To assist with laundry duties, general housekeeping duties, and resident safety if required.

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Duties and Responsibilities:

Specific duties and responsibilities of this position shall include but not be limited to the following:

• Locks doors and activated alarms
• Completes laundry duties for facility and residents
• Stocks all linen rooms and monitors stock rotation
• Assesses emergency situations and follows chain of command when required
• Completes resident night checks
• Finds replacement staff when necessary
• Cleans laundry areas and follows monthly cleaning schedule
• Completes inventory count
• Informs supervisor of any maintenance issues
• Documents all necessary information in communication binder
• Completes general housekeeping tasks to support department
• Participates in workplace inspections, department record keeping and creating safe work practices
• Assists residents requiring help

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Meridian Housing Foundation is seeking a permanent, part-time Afternoon Attendant to assist with serving suppers, kitchen duties, general cleaning duties within the facility, and to assist with resident safety as required. An ideal candidate would have experience working in a supportive living environment, contributing positively as a team, and caring for our seniors. Afternoon Attendant shifts are from 4:30 pm to 12:00 am (midnight) with a minimum of 3 shifts per week and every other weekend. This permanent, part-time position is eligible for benefits and pension after awaiting period.

Position Summary:

To assist with dietary duties including serving of the supper meal, cleaning and dish washing; to assist with resident safety if required.

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Duties & Responsibilities:

Specific duties and responsibilities of this position shall include but not be limited to the following:

• Assists in serving the supper meal
• Accounts for all residents at meals
• Monitors residents at supper and snack time (choking hazard)
• Prepares resident snack cart and serves snacks
• Clears, washes and sanitizes tables
• Cleans kitchen and washes dishes
• Dusts and cleans dining area, lounge area, entrance ways, administrative offices, hallways, bathrooms, and staff room
• Launders dining room laundry
• Locks and arm doors
• Writes up menu for next day lunch and supper on menu board
• Answers all pager calls and assists residents requiring help
• Notifies chain of command in case of emergency
• Finds replacement for staff when required
• Reports any necessary information or instructions to night staff
• Directs entertainment and accommodates, delivers cheques, and signs receipts
• Documents all necessary information in communication binder
• Completes general dietary and cleaning tasks to support department
• Completes additional tasks during outbreak scenarios
• Participates in workplace inspections, department record keeping and creating safe work practices

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